Returns & Exchanges
Mad Mac has a 100% guarantee that you will love your Mad Mac. If you need to return/exchange your full price purchase, we accept new, unworn and unwashed garments with all tags attached within 15 days of receiving your package. All refunds will be credited to the original form of payment. Shipping fees are non-refundable. All sale items are a final sale. Rolled items that have been unrolled are not returnable.
To ensure proper delivery, please send your return to the following address. We recommend a tracking number.
18170 Dallas Parkway
Dallas, TX 75287
Please note that it takes 3-5 business days to process a return or exchange after receipt of your package.
We reserve the right to refuse any return that does not meet hygiene and health standards. Please try your new purchase over your own underwear.
Click here to print Return/Exchange Form
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